Technical Support Collaborator (Remote - Night Shift)

BSS GroupNhân viênTừ xa (remote)

Mức lương6 - 7 triệu

Địa điểmHà Nội

Kinh nghiệmDưới 1 năm

Hạn nộp hồ sơ31/10/2026

Cấp bậcNhân viên

Hình thức làm việcToàn thời gian

Học vấnĐại học

Số lượng tuyển1 người

Nơi làm việcTừ xa (remote)

Giới tínhKhông yêu cầu

Hạn nộp hồ sơ: 31/10/2026 (Còn 11 ngày)

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Provide customer support during the installation and usage of BSS Commerce Shopify products.
Collaborate with the development team to create tasks, relay technical issues, and manage customizations.
Keep customers informed about the progress of their requests and offer solutions as needed.
Report recurring issues to the product team for ongoing product improvements.
Perform additional tasks as assigned.

Ideally a university student in their third or final year, aged 22-25.
Working hours are from 0:00 to 7:00 AM on weekdays. Weekend shifts are optional.
Compensation based on hours worked.
Proficient in English (IELTS score of 6.5 or equivalent).
Basic technical knowledge in HTML, CSS, and JavaScript is required
Strong skills in communication, presentation, and analytical thinking.
Prior experience in customer support for tech or e-commerce is a plus.
Quick learner, team-oriented, and able to work independently.

Salary: 60,000 VND/hour.
Remote work with an international team and exposure to cutting-edge e-commerce technology.
Opportunity to enhance English proficiency and client relationship skills.