IT Manager (English Fluent)

Công ty TNHH ITECHWX5 days left to applyHead / Deputy head of department

SalaryNegotiable

LocationHo Chi Minh City

Experience5 - 10 years

Application deadline25/10/2026

LevelHead / Deputy head of department

Employment typeFull-time

EducationUniversity

Headcount1 person

WorkplaceOn-site

GenderNo requirement

Application deadline: 25/10/2026 (5 days left)

How well you match

Comparing your profile…

Job description

1. IT Operations & Governance
Oversee end-to-end IT operations across all office locations
Establish clear IT governance, roles, responsibilities, and escalation mechanisms
Ensure timely incident reporting, coordination, and resolution for major IT issues
Provide regular IT status, risk, and improvement reports to management
2. Infrastructure & Service Management
Manage corporate network (LAN/WAN/VPN), servers, cloud resources, endpoints, and collaboration tools
Ensure office and production environments meet business SLA requirements
Own IT asset lifecycle management (procurement, deployment, inventory, retirement)
Manage external vendors and service providers
3. Information Security & Compliance
Implement and maintain IT security and compliance controls required for business lines
Support internal audits, customer reviews, and compliance assessments
Define and enforce IT security policies, incident response plans, and awareness programs
Ensure proper access control, identity management, and data protection
4. Team Leadership & Development
Lead and manage IT teams across multiple offices
Set clear performance objectives and accountability mechanisms
Improve execution, professionalism, and internal service credibility of the IT function
Build standardized processes to reduce dependency on individuals
5. Cross-functional & International Communication
Work closely with business, compliance & security, operations teams and other functional teams
Communicate effectively in English with oversea leadership team
Translate and report technical issues into structured, business-oriented updates for non-technical stakeholders

Requirements

1. Qualifications
Required
Bachelor’s degree or above in Computer Science, Information Systems, or related fields
8+ years of IT experience, including 3–5 years in an IT Manager or equivalent role
Proven experience managing IT for multi-site or mid-to-large organizations (500+ employees)
Strong written and spoken English skills
Technical & Professional Skills
Solid foundation in networking, systems, and enterprise IT environments
Familiarity with ITSM processes (Incident, Problem, Change Management)
Hands-on experience with information security and compliance in international service environments
Cloud platform experience (e.g., Microsoft Azure) is a strong plus
Leadership & Personal Attributes (Critical)
Strong ownership mindset and risk awareness
Proactive, structured, and execution-driven
Able to lead teams with authority and credibility
Comfortable working under high standards and client scrutiny
2. Ideal Candidate Profile
Owns problems end-to-end and escalates issues promptly
Thinks beyond daily tasks with a company-wide perspective
Drives action without constant follow-up
Maintains professionalism in a high-compliance, high-expectation environment