Việc Hot
Operating principles

Operating regulations

These regulations set out the operating principles of Việc Hot, including who may take part and the processes for posting jobs, applying and handling complaints. If this English translation differs from the Vietnamese version, the Vietnamese version prevails.

  • Updated on 12/09/2026
  • Operated by KIX Software
Section 1

General principles

Website nameViệc Hot
OperatorKIX Software
  • Participants are job seekers and companies that need to recruit, acting on the principles of free will, equality and compliance with the laws of Vietnam.
  • Users are responsible for the accuracy and lawfulness of the information they post.
  • Việc Hot is an intermediary platform that connects the parties and does not represent either party in an employment relationship.
Section 2

Account registration

CandidatesSign up with an email address, confirm the email and complete the profile.
CompaniesRegister an employer account and provide company information and the business registration certificate for verification.

Job posts from unverified companies are reviewed against stricter requirements.

Section 3

Posting jobs

  1. The company drafts the job post on the employer portal with complete details of the position, description, requirements, location and salary.
  2. The post is sent to the Việc Hot moderation team.
  3. Posts that meet the requirements are published. Posts that do not are returned with the reasons so the company can revise them.
  4. When a company edits the main content of a live post, the new content must be reviewed again. The current post remains visible until the new content is approved. See the content moderation process for details.
Section 4

Applications and responses

Candidates apply directly on the job post. The application and CV are sent to the employer that published the post. Employers update the application status on the employer portal, and candidates follow the status in the applied jobs section. Việc Hot does not intervene in companies' hiring decisions.

Section 5

Information protection

Personal information is collected, used and shared in accordance with the privacy policy. Employers may use candidate profiles only for their company's recruitment purposes. Buying, selling or distributing candidate profiles will be dealt with under the terms of service.

Section 6

Service fees

Job seekersServices for job seekers are provided free of charge.
CompaniesBasic features are provided free of charge. Advanced services are charged according to the price list published on the employer portal.

Fees are recorded in the transaction history of the company account and are charged according to the price list in effect at the time of use.

Section 7

Complaint handling

  1. The complainant sends a request by email to hotro@viec.hot or via the hotline 0927 101 222, clearly stating the job post or profile concerned.
  2. Việc Hot confirms receipt and gives the expected time frame for handling the complaint.
  3. Việc Hot works with the parties concerned and may temporarily hide the content during the review.
  4. The outcome is communicated to the complainant together with the grounds for the decision.
  5. If they disagree with the outcome, the parties have the right to refer the matter to the competent authorities in accordance with the law.
Section 8

Amendments to these regulations

These regulations are reviewed and updated when the service or legal regulations change. Amended regulations take effect from the date they are published on this page.

Last updated: 12/09/2026. Any changes will be published on this page.

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