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Technical Support Executive (Fulltime, Onsite)

BSS GroupStaff
SalaryNegotiable
LocationHanoi
ExperienceUnder 1 year
Application deadline07/11/2026
LevelStaff
Employment typeFull-time
EducationUniversity
Headcount1 person
WorkplaceOn-site
GenderNo requirement

Application deadline: 07/11/2026 (17 days left)

How well you match

Comparing your profile…

Job description

  • Provide customer support during the installation and usage of BSS Commerce Shopify products.
  • Collaborate with the development team to create tasks, relay technical issues, and manage customizations.
  • Keep customers informed about the progress of their requests and offer solutions as needed.
  • Report recurring issues to the product team for ongoing product improvements.
  • Perform additional tasks as assigned.

Requirements

  • Basic technical knowledge in HTML, CSS, and JavaScript is required.
  • Strong skills in communication, presentation, and analytical thinking.
  • Quick learner, team-oriented, and able to work independently.
  • Nice to have:
  • Experience with ReactJS and NodeJS is an advantage
  • Proficiency in English is a plus.
  • Prior experience in customer support for tech or e-commerce is a plus.

Benefits for candidates

  • Salary: base salary 8M – 10M/month + bonus. Total income 9-12M.
  • Work with an international team and exposure to cutting-edge e-commerce technology.
  • Opportunity to enhance English proficiency and client relationship skills.
  • Flexible Hours: 5 days per week, with 13.5 days of annual leave, plus company trips.
  • Office Amenities: Scenic views, complimentary coffee, tea, and drinks.

Required skills

CSSHTML

Location and working hours

Work location

  • Hanoi: Viwaseen, 48 Tố Hữu, Phường Đại Mỗ

Working hours

Thứ 2 - Thứ 6 (từ 08:30 đến 17:45)

How to apply

Apply online by clicking Apply now below.

Application deadline

07/11/2026 (17 days left)

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