Application deadline: 31/10/2026 (11 days left)

Technical Support Collaborator (Remote - Night Shift)
Salary6 - 7 million VND
LocationHanoi
ExperienceUnder 1 year
Application deadline31/10/2026
LevelStaff
Employment typeFull-time
EducationUniversity
Headcount1 person
WorkplaceRemote
GenderNo requirement
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Job description
- Provide customer support during the installation and usage of BSS Commerce Shopify products.
- Collaborate with the development team to create tasks, relay technical issues, and manage customizations.
- Keep customers informed about the progress of their requests and offer solutions as needed.
- Report recurring issues to the product team for ongoing product improvements.
- Perform additional tasks as assigned.
Requirements
- Ideally a university student in their third or final year, aged 22-25.
- Working hours are from 0:00 to 7:00 AM on weekdays. Weekend shifts are optional.
- Compensation based on hours worked.
- Proficient in English (IELTS score of 6.5 or equivalent).
- Basic technical knowledge in HTML, CSS, and JavaScript is required
- Strong skills in communication, presentation, and analytical thinking.
- Prior experience in customer support for tech or e-commerce is a plus.
- Quick learner, team-oriented, and able to work independently.
Benefits for candidates
- Salary: 60,000 VND/hour.
- Remote work with an international team and exposure to cutting-edge e-commerce technology.
- Opportunity to enhance English proficiency and client relationship skills.
Required skills
Location and working hours
Work location
- Hanoi: Phường Ba Đình
How to apply
Apply online by clicking Apply now below.
Application deadline
31/10/2026 (11 days left)
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