Job description

Establish, review, and continuously improve project and operational processes in alignment with ISO 9001, CMMI, and internal quality requirements.
Develop risk-based audit plans and conduct internal, process, and project quality audits from preparation through reporting and closure.
Evaluate objective evidence, identify gaps and nonconformities, document findings clearly, and track CAPA effectiveness to completion.
Support external audits, assessments, and customer audits by coordinating audit readiness, required evidence, and follow-up actions.
Monitor project compliance with defined processes, quality plans, and key quality indicators; proactively identify risks and improvement opportunities.
Perform root-cause analysis for process deviations and recurring quality issues, and recommend practical corrective, preventive, and improvement actions.
Design training plans and materials; deliver training, coaching, and hands-on guidance to project teams on quality processes, audit preparation, and international standards.
Provide consultation to project teams on tailoring and applying quality requirements throughout the project lifecycle.
Prepare audit reports and quality dashboards, communicate key risks and findings to management, and follow up agreed improvement actions.

Requirements

Bachelor’s degree in Quality Management, Engineering, Information Technology, or a related field.
Minimum 1 years of experience in Process Quality Assurance (PQA), QA/QC, or quality management, preferably in IT/software projects.
Strong hands-on experience in planning, conducting, and reporting internal/process audits, including evidence review, stakeholder interviews, nonconformity identification, and follow-up of corrective and preventive actions (CAPA).
Strong working knowledge of international quality standards and models, especially ISO 9001:2015 and CMMI; ability to interpret requirements and apply them to project processes.
Proven experience in developing training materials and delivering training, coaching, and practical guidance on processes, audit readiness, and quality standards.
Strong knowledge of process improvement and root-cause analysis methods such as PDCA, 5 Whys, Fishbone, and FMEA.
Excellent analytical, facilitation, communication, report-writing, and presentation skills.
Proficient in project and quality management tools such as JIRA and Confluence.
English proficiency: TOEIC ≥ 650 and TOEIC Speaking ≥ 110.

Attractive salary and bonus will be discussed after CV screening and interview.
TOPIK allowance.
Annual performance review and salary adjustment based on work results.
Health care benefits: Premium health insurance and annual health check-up.
Young, dynamic, and professional working environment.
Clear career development path in cloud and infrastructure engineering.
Training programs including English, Korean, technical, and soft skills courses.
Opportunities to learn new cloud technologies, automation, and security practices from LG CNS.
Holiday gifts (April 30th – May 1st, September 2nd, Tet, etc.).
Company-sponsored activities: sports clubs, team building, happy hours, birthdays, and family events.

Work location

How to apply

Apply online by clicking Apply now below.

Application deadline

27/11/2026 (30 days left)

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